-     Privacy Policy     -

Last updated April 14, 2025

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At Vegan Vibes, we value your privacy and are committed to protecting your personal information. This privacy notice describes how and why we might collect, store, use and/or share (process) your information when you use our Services, such as when you:

• Visit our website, or any website that links to this privacy notice.

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1. WHAT INFORMATION DO WE COLLECT?

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We collect the personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us and the services, when you participate in activities on the services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include, but is not limited to, the following:

 

• Name, phone number, email, and delivery address

• Order history and preferences

• Messages sent via WhatsApp, our website, or social media

 

Sensitive Information.  We do not process sensitive information.

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2. HOW DO WE PROCESS YOUR INFORMATION?

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We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

• To fulfil and mange your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

• To comply with our Legal Obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

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3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 

• We never share your data with third parties except for essential services like delivery and payment processing.

• Your data is stored securely and only accessible by authorized team members.

For any questions or requests to delete your data, please contact us.